Be unreasonable
“Success is the enemy of curiosity. The longer something has worked the harder it is to ask whether it still will.“ - Rayna Lesser Hannaway
Hey Coaches,
Here you go!
✍️ Articles
How to Disagree Better: In a guest post on Annie Duke’s blog, Julia Minson touches on why people avoid disagreement, how naive realism distorts the way we see opposing views, and what behavioral science can teach us about handling conflict better.
“People over-estimate the level of threat and anxiety that others experience in disagreement, while simultaneously reporting primarily anger and frustration when asked about their own emotions.”
Eric Markowitz - What 1,000-year-old companies know about resilience: Long-lived companies show that resilience comes not from individual toughness, but from the strength of the systems around us.
“If you optimize a system for a perfectly sunny day, that system will inevitably shatter the moment it starts to rain.”
“Resilience is not a solo sport. It is a collective achievement. It is the result of thousands of small, unglamorous decisions made over decades.”
🎙️ Podcast
The Meb Faber Show: Will Guidara on The ROI of Unreasonable Hospitality: Will Guidara, author of Unreasonable Hospitality and producer of The Bear, explains the concept behind the book and how to implement the philosophy in your organization. [4/17/2026 - 52 minutes] Apple | Spotify | YouTube
“Unreasonable hospitality is just being creative and intentional in pursuit of relationships. Not only does it feel good, but it’s the greatest competitive advantage available to us.”
“People will forget what you say, they will forget what you do, but they will never forget how you made them feel.”
“I think too many companies over index on training and under index on inspiration.”
“When you talk about the experiences that we really remember, they’re not about some detail of the product or service. They’re about something that a human being did to make me feel seen or to spark joy, to give me a sense of belonging.”
How Leaders Lead: #283: Roy Williams, Former Men’s Basketball Head Coach, North Carolina – Get better every single day: Coach Williams explains how to build discipline into your team without it feeling like a grind, and how to push your team toward big goals without burning them out.
[3/19/26 — 83 minutes] Apple | Spotify | YouTube
💭 Miscellaneous
Trajan Langdon - Detroit Pistons’ President of Basketball Operations (source):
“I try not to use the word ‘championship’ just because I saw one won in San Antonio, saw one won in Cleveland, won several in Europe. I know how hard it is,” Langdon said. “I want our entire organization to understand championship habits and championship process, championship environment. So much goes into winning one that, sometimes the best team doesn’t win, right? Sometimes you need some luck to win, too. So, it’s let’s continue to work, be the best possible team that we can be every year. That should be our goal.
“Whatever team we have, we’re reaching that ceiling for that team. And if the ceiling means we have a chance, that’s what gets us to it, then that’s what it is. But if it means we play the best basketball in the series and we play insane, but the other team is better and they beat us in seven games … things happen that sometimes just happen, and you win because of those things or you lose because of those things.
“If you go about winning, being together and competing every day and go about the process in the right way, you give yourself the best chance to win. Ultimately in the places that I’ve been, doing that has led to a high level of winning. That’s what we’re going to do here.”